Terms of Service

Last Updated: August 6, 2025

Welcome to Silk Star. By accessing our website or purchasing from us, you agree to the following Terms of Service ("Terms"). Please read them carefully before proceeding with any transaction.

1. About Us

Silk Star is a USA-based fashion reseller. We do not design or manufacture the clothing or accessories we sell. Instead, we source products from other brands and companies and offer them to our customers through our platform.

We do not claim to be the original creators or owners of any brand we carry unless explicitly stated.

2. Product Representation

All product names, logos, and brands are property of their respective owners. Any brand names shown on products are used for identification purposes only. Silk Star does not claim any official affiliation with these brands unless clearly mentioned.

We maintain transparency — we do not misrepresent, and we do not claim false associations.

3. Orders, Pricing & Availability

  • All prices are listed in USD ($).

  • Product availability may change at any time without notice.

  • We reserve the right to cancel or limit orders if necessary (e.g., stock issues, potential fraud, etc.).

  • You agree to provide accurate shipping and billing information.

4. Shipping & Delivery

Orders are shipped from the USA and fulfilled as quickly as possible. However, shipping timelines may vary depending on your location and carrier performance.

We are not responsible for delays caused by shipping providers.

5. Returns & Refunds

Please refer to our Return & Refund Policy for detailed terms.

We only accept returns for items that meet the conditions stated in our return policy. Refunds, once approved, will be issued through the original payment method.

6. Our Role as Resellers

We believe in honesty and openness.

  • We are resellers, not manufacturers.

  • We do not “snitch,” fake, or mislead.

  • We give full credit to the original brands and respect their intellectual property.

  • We do not use brand names to deceive or imply false ownership.

If you ever have questions or concerns about a product’s origin, reach out — we’re always available to clarify.

7. User Responsibilities

When using our website, you agree not to:

  • Use our platform for illegal or unauthorized purposes.

  • Violate any laws in your jurisdiction.

  • Infringe on intellectual property.

  • Attempt to damage or disrupt our website or services.

Violating these terms may result in restricted access or legal action.

8. Limitation of Liability

Silk Star provides all products and services on an "as-is" basis. We do not guarantee outcomes or compatibility with any specific use.

We are not liable for:

  • Direct or indirect damages.

  • Delays caused by shipping carriers or third-party services.

  • Issues arising from product misuse or mishandling.

9. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page. It is your responsibility to review the Terms regularly.

By continuing to use our website, you accept any changes made.

10. Contact Us

For any questions, concerns, or clarifications, please reach out:

📞 Phone / WhatsApp: +1-408-839-9439
📧 Email: silkbyayesha@gmail.com
📍 Address: Fremont, CA, USA