Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent, or provide you with an opportunity to opt out.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information at any time by contacting us at:
📧 silkbyayesha@gmail.com

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s secure servers, databases, and applications—protected behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
Your transaction data is stored only as long as necessary to complete the purchase, after which it is deleted.

All direct payment gateways adhere to PCI-DSS standards, governed by the PCI Security Standards Council (a collaboration between brands like Visa, Mastercard, American Express, and Discover).

For more insight, please read Shopify’s Terms of Service or Privacy Policy.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information as necessary to perform the services they provide to us.

However, payment gateways and transaction processors may have their own privacy policies. We recommend reviewing their policies to understand how your data will be handled.

Please note: If your transaction involves a third-party service provider, your data may be subject to the laws of the jurisdiction in which that provider is located.

Links:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their policies.

SECTION 6 - SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information and prevent it from being lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with credit card information, it is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption.
While no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional industry standards.

SECTION 7 - COOKIES

We use cookies to enhance your experience. Here are some examples:

  • _session_id: Stores session information like referrer and landing pages.

  • _shopify_visit: Tracks the number of visits.

  • _shopify_uniq: Counts visits by a specific customer.

  • cart: Stores information about your cart contents.

  • _secure_session_id: Maintains secure session.

  • storefront_digest: Used to verify access if the store is password protected.

You can choose to opt-out of cookies through your browser settings.

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province, or you have given us consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this policy at any time. Changes will take effect immediately upon being posted to the website. If there are material changes, we will notify you here.

If Silk Star is acquired or merged with another company, your information may be transferred to the new owners.

QUESTIONS & CONTACT INFORMATION

To access, correct, amend, or delete any personal information we have about you, or if you have questions or concerns, contact us at:
📧 silkbyayesha@gmail.com
📞 +1-408-839-9439 (also available on WhatsApp)
📍 Fremont, CA, USA