When you shop with SilkStar (SilkByAyesha), we collect personal information you provide during the checkout process. This includes your name, email address, shipping address, payment details, and order history. We use this information to process your orders, update you on your order status, and personalize your shopping experience.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at silkbyayesha@gmail.com.
DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
WORDPRESS WOOCOMMERCE
Our store operates on the WordPress WooCommerce platform, a trusted and secure online e-commerce solution. WordPress WooCommerce enables us to showcase our products and services, process transactions, and provide you with a seamless shopping experience. Here’s how we handle your data within the WordPress WooCommerce framework:
Data Storage: Your data, including personal information provided during transactions, is securely stored using WooCommerce’s advanced data storage systems. This includes details such as your name, address, and purchase history, necessary for processing orders and ensuring smooth delivery.
Databases: WooCommerce uses robust databases to organize and manage the information you provide. This structured approach ensures accurate record-keeping, allowing us to serve you efficiently and address any queries you might have regarding your purchases.
WooCommerce Application: Our website utilizes the general WooCommerce application, a powerful and user-friendly tool designed specifically for online businesses. This application facilitates secure payment processing, order management, and customer interaction, all while prioritizing the safety and privacy of your data.
Rest assured, your personal information is handled with the utmost care and confidentiality within the WordPress WooCommerce ecosystem, allowing you to shop with confidence at SilkStar (www.silkbyayesha.com). If you have any concerns or questions about how your data is managed, please feel free to reach out to our Privacy Compliance Officer at cs@silkbyayesha.com.
Thank you for choosing SilkStar. Your trust is invaluable to us, and we are dedicated to ensuring a secure and enjoyable shopping experience on our platform.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES
At SilkStar (www.silkbyayesha.com), we use cookies to enhance your browsing experience. Cookies are small text files stored on your device that contain information about your session and preferences. We believe in transparency, so here’s a breakdown of the cookies we use on our WordPress WooCommerce website. You have the option to choose whether to opt out of cookies or not.
Session Cookies (_session_id): These unique tokens are sessional and allow WordPress WooCommerce to store information about your session, such as the referrer and landing page. They are essential for the proper functioning of the website and are automatically deleted from your device when you close your browser.
Visit Tracker: This cookie doesn’t hold any personal data and is persistent for 30 minutes from your last visit. It is used by our website provider’s internal stats tracker to record the number of visits, helping us understand and improve our website’s performance.
Visitor Counter: No personal data is stored in this cookie. It expires at midnight (relative to the visitor) of the next day and counts the number of visits to our store by a single customer. It aids us in analyzing visitor patterns and enhancing user experience.
Shopping Cart Information (cart): This unique token cookie is persistent for 2 weeks and stores details about the contents of your shopping cart. It ensures that your selected items are retained as you navigate the website and make your purchase decisions.
Session ID (_secure_session_id): This unique token is sessional and contributes to the secure functioning of our website. It is deleted from your device once you close your browser.
Access Control (storefront_digest): This unique token cookie has an indefinite expiration period. In cases where our store requires a password for access, this cookie helps determine if the current visitor has authorization. It adds an extra layer of security to protect your data.
By using our website, you consent to the use of these cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may impact certain features and functionalities of our website.
If you have any questions or concerns about how we use cookies or your privacy in general, please feel free to contact our Privacy Compliance Officer at cs@silkbyayesha.com. Your privacy matters, and we are dedicated to providing you with a safe and enjoyable online shopping experience.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or need more information, please contact our Privacy Compliance Officer at:
Silk Star Email: cs@silkbyayesha.com Address: [Your Business Address] Phone: [Your Phone Number]
Thank you for trusting SilkStar with your personal information. We are committed to ensuring your privacy and providing you with a secure and enjoyable shopping experience.
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